Objective:

To assist the team members in providing quality service to all our clients.

Experience:

Real Estate Exchange, Lunenburg, MA 9/07-present
Licensed Administrative Assistant/Marketing Coordinator

• Answer incoming calls
• Prepare correspondence for mailing
• Provide translation services as needed
• Schedule buyer and listing appointments
• Input property listings in Multiple Listing Service (MLS)
• Prepare binders, listing packets, postcards and flyers for listed properties
• Prepare property descriptions for advertisement in local newspapers, magazines and various websites

Phillips & Associates, Lunenburg, MA 2/06-10/07
Legal Secretary/Assistant

• Answered incoming calls
• Prepared legal pleadings as needed
• Prepared correspondence for mailing
• Scheduled appointments for new and existing clients
• Assisted with the preparation of HUD Statements, Title Insurance & Tax Statements

Community Health Connections , Fitchburg, MA 1/03-12/05
Patient Services Representative

• Assisted patients in applying and obtaining medical insurance and/or Free Care
• Registered new patients as well as updated patient information
• Assisted patients in obtaining medical and/or dental appointments
• Conducted in-house trainings on Free Care program
• Assisted with translation when needed

Massachusetts Justice Project, Worcester, MA 1/97-11/02
Advocacy Paralegal

• Screened callers for eligibility for legal services
• Acted as in-house interpreter when needed
• Advocated on behalf of clients needing legal assistance
• Maintained advice materials and translated letters and other materials into Spanish

Legal Assistance Corporation of Central MA 3/91-12/96
Fitchburg, MA
Intake Paralegal/Secretary

• Screened callers for eligibility for legal services
• Conducted in-depth client interviews and case development
• Provided representation to clients with administrative appeals
• Conducted Eviction Defense Clinic when needed in both English and Spanish
• Acted as in-house interpreter when needed

Education:

2008 - Massachusetts Salesperson license

Mass Job Training, Fitchburg, MA 1/91-3/91
Certificate in Medical Terminology

Fitchburg High School, Fitchburg, MA 8/82-5/86

Community Service:

Volunteer at local schools
Assist in local fundraising
Hosted collection of comfort boxes for our troops